Payment terms and shipping policy (only for retailers and distributors who have purchased directly from us)

EU and the rest of the world (except US)

We request pre-payment of your first order.


Bank account

Raiffeisenbank, a.s.
Hvězdova 1716/2b, 140 78 Praha 4
Account: 2732858001/5500
IBAN: CZ02 5500 0000 0027 3285 8001

You are responsible for fees for currency exchange and money transfer. Please set "OUR" fee type at your bank.



Orders (POs) will be processed and prepared to be dispatched within 2-3 business days after the final confirmation of your PO.
We place an order to our warehouse twice a week:

  1. on Monday - your PO will be ready to be picked up on Thursday,
  2. on Wednesday - your PO will be ready to be picked up on Monday following week.
  • Pick up yourself
    If you arrange the pick up via your forwarder, you receive a pick up reference (5 digit number). You will not be given the shipment from our warehouse, unless you provide this pick up reference.

    We will send you confirmed delivery note and invoice after the shipment leaves our warehouse - usually the same day, or the next day. If you do not receive them from us within a week, please double check it with us:

    Incoterm: EXW.

    Our warehouse address:
    O. K. Oriens Karton s. r. o.
    K Pískovně 108
    295 01  Mnichovo Hradiště
    Czech Republic

    Opening hours: 9 AM - 2 PM.

  • We arrange the transport for you
    Please provide your delivery address, contact details (name, phone, number) and opening times.
    In case, we do not receive any special requirements regarding the delivery and there will be second delivery needed (for any reason), we will charge you the second delivery fee.